24 hour customer service

Accidents don’t wait for business hours. Neither do we.

After-hours claims line

Staffed 24/7/365, every day of the year

Report an accident

Start a claim

General questions

Emergencies don’t check the clock. If you’re in an accident or need to report a claim outside our normal business hours, our after-hours claims service is ready to help — every day, all year.

Frequently asked questions

Is this the same number as my regular agent?

Yes — call 478-788-9188 any time. During business hours you’ll reach your agent directly; after hours, the same line routes to 24/7 claims support.

Your policy number, a description of what happened, and any other party’s info if it’s an accident.

Yes, if your carrier offers online claims filing. Call the line above and we’ll point you to the right portal.

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